The Jetty House Southport
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Policies

 
 

THE JETTY HOUSE Policies

 

GENERAL

Smoking is not permitted inside any of our cottages. Pets are welcome by PRIOR arrangement. Mobile coverage is patchy and wifi is limited and slow. Please give people our landline number if they may want to contact you (0362 983 139). You may use the landline at any time.

 
 
 

CHECK IN POLICY

Normal checkout time is 10am unless pre-arranged otherwise. Check-in any time after 2 pm.

 

CHILD POLICY

Children are welcome - extra fee applies

 

DEPOSIT POLICY

You will be charged a prepayment of 20% of the total price after reservation and the remaining amount in the 14 days before arrival.

 
 
 

Cancellations & Refunds

To secure your online booking, we require a minimum non-refundable deposit of 20%. The balance of payment will be charged to the same credit card that was used to pay the deposit (unless we are informed otherwise), 14 days prior to your arrival. Full payment is required for bookings made within 14 days of arrival Confirmation and receipt of payment will be forwarded by email. Please note that Bookings for dates 23 December - 10 January inclusive are NON-REFUNDABLE with payment in full to be made at least 30 days prior to arrival

 

NO-SHOW POLICY

In case of No Show 100% of tariff will be charged

 

OTHER POLICY

There is no capacity for extra beds in the rooms. The maximum number of children's cots/cribs in a room is 1.